01Information We Collect

Information you provide. When you submit a contact form, apply for funding, express interest in the Accelerator, or subscribe to updates, we may collect your name, email address, phone number, business name and details, and any other information you choose to share.

Information collected automatically. Like most websites, we automatically collect limited technical data — such as your IP address, browser and device type, pages viewed, and referring links — through cookies and similar technologies.

02How We Use Your Information

We use the information we collect to respond to your inquiries; to review funding applications and connect you with the right lending partners; to deliver education, resources, and the Accelerator; to send updates and materials you request; to operate, secure, and improve our Site; and to meet our legal and regulatory obligations.

03How We Share Your Information

We share information only as needed to serve you. That may include mission-aligned CDFI and lending partners who help provide capital and coaching; trusted service providers (such as hosting, email, and analytics vendors) who act on our behalf and are bound to protect your data; and disclosures required by law or to protect our rights and the safety of others. We do not sell your personal information.

04Cookies & Analytics

We use cookies and analytics tools to understand how our Site is used and to improve your experience. You can control or disable cookies through your browser settings, though some features of the Site may not function properly as a result.

05Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

06Data Retention

We retain personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

07Your Privacy Choices & Rights

You may request to access, correct, or delete your personal information, and you can opt out of marketing communications at any time using the unsubscribe link or by contacting us. Depending on where you live, you may have additional rights under applicable privacy laws, and we will honor those rights as required.

08Third-Party Websites & Links

Our Site may link to third-party websites, including our lending partners and our secure application portal at app.veteranloanfund.com. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any information.

09Children’s Privacy

Our Site is intended for adults and is not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will take appropriate steps to remove it.

10Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will revise the date above, and any material changes will be posted on this page.

11Contact Us

If you have any questions about this Privacy Policy or how we handle your information, we are here to help.

Email: [email protected]
Mail: Veteran Loan Fund, 2921 E. 17th Street, Building D, Suite 1, Austin, TX 78702
Hours: Monday–Friday, 9am–6pm